Privacy Policy

How EGeneral Mokremont protects and manages your personal information

Effective Date: January 15, 2025 | Last Updated: March 8, 2025

Introduction and Data Controller Information

EGeneral Mokremont operates as a comprehensive financial education platform, helping individuals understand complex financial ratios and market analysis. We're based in Greece and committed to protecting your personal information according to Greek data protection laws and the General Data Protection Regulation (GDPR). This policy explains exactly how we collect, use, and safeguard your data when you visit our website or engage with our educational services.
Data Controller: EGeneral Mokremont
Address: 1i Dilesiou, Dilesi 320 11, Greece
Phone: +302104287681
Email: info@e-general.online

Information We Collect

We collect several types of information to provide and improve our financial education services. The data we gather helps us personalize your learning experience and ensure you receive relevant course recommendations based on your interests in financial analysis and ratio interpretation.

Personal Information You Provide

  • Name and contact details when you register for courses or newsletters
  • Educational background and professional experience in finance
  • Learning preferences and areas of interest in financial analysis
  • Payment information for course purchases (processed securely through third-party providers)
  • Communications you send us through contact forms or email
  • Feedback and reviews about our educational content

Automatically Collected Information

  • IP address and approximate geographic location
  • Browser type, operating system, and device information
  • Pages viewed, time spent on site, and navigation patterns
  • Referral sources and search terms that brought you to our site
  • Course progress, completion rates, and quiz performance
  • Technical data for website optimization and security purposes

How We Use Your Information

Your information helps us deliver personalized financial education experiences. We analyze learning patterns to improve our curriculum and suggest relevant courses that match your skill level and interests. Here's how we specifically use different types of data:
Data Type Primary Purpose Legal Basis
Contact Information Course enrollment, customer support, educational updates Contract performance, legitimate interests
Learning Progress Personalized recommendations, curriculum improvement Legitimate interests, consent
Usage Analytics Website optimization, content development Legitimate interests
Payment Data Transaction processing, fraud prevention Contract performance, legal obligation

Data Sharing and Third Parties

We carefully limit data sharing to essential service providers who help us deliver our educational platform. All third parties are contractually required to protect your information and use it only for specified purposes.

Service Providers We Work With

  • Payment processors for secure transaction handling (Stripe, PayPal)
  • Email service providers for course communications and newsletters
  • Cloud hosting services for website and data storage
  • Analytics providers to understand website usage patterns
  • Customer support platforms for helpdesk services
  • Educational technology partners for enhanced learning features
Important: We never sell, rent, or trade your personal information to marketers or advertisers. Any data sharing occurs solely to improve your educational experience or fulfill legal requirements.

Your Rights and Choices

Under GDPR and Greek data protection laws, you have comprehensive rights regarding your personal information. We've designed simple processes to help you exercise these rights quickly and effectively.

Access and Control

  • Request a copy of all personal data we hold about you
  • Update or correct inaccurate information in your profile
  • Delete your account and associated personal data
  • Restrict how we process your information
  • Object to certain types of data processing
  • Download your data in a portable format
  • Withdraw consent for marketing communications
To exercise any of these rights, contact us at info@e-general.online with your request. We'll respond within 30 days and may need to verify your identity to protect your privacy. There's no fee for most requests, though we may charge a reasonable amount for excessive or repetitive requests.

Data Security and Retention

We implement multiple layers of security to protect your information from unauthorized access, alteration, or destruction. Our security measures include encryption, secure servers, regular security audits, and strict access controls for employees.

Security Measures

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive personal information
  • Regular security assessments and vulnerability testing
  • Multi-factor authentication for administrative access
  • Employee training on data protection best practices
  • Incident response procedures for potential data breaches
We retain your personal data only as long as necessary for the purposes outlined in this policy. Course enrollment data is kept for seven years to comply with Greek educational record requirements. Marketing data is deleted when you unsubscribe or after three years of inactivity. Account information is removed within 90 days of deletion requests, except where legal obligations require longer retention.

International Data Transfers

Some of our service providers operate outside the European Economic Area. When we transfer data internationally, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or adequacy decisions from the European Commission. We carefully evaluate the privacy practices of all international partners.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our educational content. Most cookies help us remember your preferences and provide personalized recommendations for financial courses.

Types of Cookies We Use

  • Essential cookies for website functionality and security
  • Performance cookies to analyze site usage and improve content
  • Preference cookies to remember your settings and choices
  • Marketing cookies to deliver relevant course recommendations
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality or prevent access to personalized features. We respect Do Not Track signals where technically feasible.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur in our data practices. Major updates will be communicated through email notifications and prominent website notices. The effective date at the top of this policy indicates when the current version took effect.
We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Questions About This Privacy Policy?

Contact our Data Protection Team
Email: info@e-general.online
Phone: +302104287681
Address: 1i Dilesiou, Dilesi 320 11, Greece